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IDW e-mail not working

 
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Hi Q
Red Shirt


Joined: 30 Mar 2007
Posts: 24
Location: Leeuwarden, Netherlands

PostPosted: Fri Mar 30, 2007 1:48 pm    Post subject: IDW e-mail not working Reply with quote

Tuesday I sent an e-mail to the "letters" e-mail address. Today I received a bounce. Is there a problem? Can I just resend or will this happen again?
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Beachcomber
Transforumer


Joined: 06 Mar 2007
Posts: 3963
Location: Vancouver, BC

PostPosted: Fri Mar 30, 2007 2:42 pm    Post subject: Reply with quote

Not sure, never tried it m'self.

Not to make any assumptions or anything, but you can submit through the message board too if you'd like. Just be sure to mark it "ok to print" if that's what you're after!

Cheers!
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Ryall
Transforumer


Joined: 01 Mar 2007
Posts: 894
Location: San Diego, CA

PostPosted: Fri Mar 30, 2007 3:22 pm    Post subject: Re: IDW e-mail not working Reply with quote

Hi Q wrote:
Tuesday I sent an e-mail to the "letters" e-mail address. Today I received a bounce. Is there a problem? Can I just resend or will this happen again?


Hmm. Shouldn't be, but you can also send right to dan@idwpublishing.com, too.
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Chris Ryall
Chief Creative Officer/Editor-in-Chief
IDW Publishing
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Hi Q
Red Shirt


Joined: 30 Mar 2007
Posts: 24
Location: Leeuwarden, Netherlands

PostPosted: Sat Mar 31, 2007 1:08 am    Post subject: Reply with quote

Actually, the question I had was not exactly a forum type question, or one that is to print. Using the other e-mail addresses at the contact page just made less sense in this case. I already resent the e-mail yesterday anyway, I'll just see what happens first.
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Hi Q
Red Shirt


Joined: 30 Mar 2007
Posts: 24
Location: Leeuwarden, Netherlands

PostPosted: Mon Apr 02, 2007 2:37 pm    Post subject: Reply with quote

And what happened is, I got another bounce. I'll try Dan's address.
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Hi Q
Red Shirt


Joined: 30 Mar 2007
Posts: 24
Location: Leeuwarden, Netherlands

PostPosted: Thu Apr 05, 2007 4:00 pm    Post subject: Reply with quote

And that one bounced as well. They all bounce after 3 days.
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Denyer
Transforumer


Joined: 04 Mar 2007
Posts: 2778

PostPosted: Thu Apr 05, 2007 4:34 pm    Post subject: Reply with quote

Try Chris' -- if that bounces, something might not be correctly configured at the mail server you're sending from, as I've sent / had reply from that one fine within the last couple of days.
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Dan Taylor
I'm kind of a big deal


Joined: 07 Mar 2007
Posts: 115
Location: O.C., CA

PostPosted: Thu Apr 05, 2007 4:56 pm    Post subject: Reply with quote

Hi Q wrote:
And that one bounced as well. They all bounce after 3 days.

Hmmm... heaven knows I'm getting plenty of emails each and every day.
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Dan
Twitter - GeekPunk - Facebook
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Hi Q
Red Shirt


Joined: 30 Mar 2007
Posts: 24
Location: Leeuwarden, Netherlands

PostPosted: Fri Apr 06, 2007 7:08 am    Post subject: Reply with quote

Well, I am now "instructed" by Chris through PM to send both him and Dan an e-mail again. So I will try once more (in a few hours, when I'm home). And then we'll see. If after 3 days I get bounces again, I'm gonna take a closer look at the headers, see where exactly this happens.
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Hi Q
Red Shirt


Joined: 30 Mar 2007
Posts: 24
Location: Leeuwarden, Netherlands

PostPosted: Mon Apr 09, 2007 10:32 am    Post subject: Reply with quote

It's 3 days later, and I received 2 bounces. I now tried again, this time through webmail, as my e-mailaddress is not an account with my connection provider that may help. Brilliant idea of a friend of mine. I've included bounce details in this. If there's a need for me to post them here, or send them somewhere through other means, just say so.
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